Templates for your business


Exclusively for RCSA Corporate Members


As part of the RCSA’s ongoing commitment to assisting members with business best practise, a range of resource materials have been developed for use in Australia and New Zealand.

Templates, Memos & Guidance Notes

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Independent Contractor Agreement - On-Hire (New Zealand)

This Independent Contractor Agreement template has been developed to assist the user to draft an agreement for the engagement of independent contractors where those independent contractors are to be on-hired/assigned to work for a client/host organisation, typically involving the completion of a scope of work. This form of engagement is often referred to as labour hire or sub-contract work. * Price listed is exclusive of GST.

Type
Workplace Relations

Category
Contract template

Value
$1725.00

Your price
$1725.00

New Zealand

Casual Individual Employment Agreement (NZ)

Casual Individual Employment Agreement (NZ)

Type
Workplace Relations

Category
Contract template

Value
$1725.00

Your price
$1725.00

New Zealand

Employment Contract - Fixed Term (On-Hire Staff) (NZ)

This Employment Contract template has been developed to assist the user to draft a contract of employment where those employees are to be employed on an on-hire casual basis.

Type

Category
Contract template

Value
$1725.00

Your price
$1725.00

New Zealand

Employment Contract - Permanent Max Term (Internal Staff)

Updated April 2026 | This Employment Contract template has been developed to assist the user to draft a contract for the employment of employees where those employees are to be employed within a recruitment or on-hire firm. Such employment may be as an administrative support employee, a recruitment consultant, a resourcer, a manager or any other person employed in an in-house operational capacity within a recruitment or on-hire firm. This template is not for the employment of on-hire employees.

Type
Workplace Relations

Category
Contract template

Value
$1650.00

Your price
$1650.00

Australia

Employment Contract - Permanent Max Term (On-hire Staff)

Updated April 2026|This Employment Contract template has been developed to assist the user to draft an employment contract for employees who are to be on-hired/assigned to work under the general guidance and instruction of a client/host organisation.

Type
Workplace Relations

Category
Contract template

Value
$1650.00

Your price
$1650.00

Australia

EEO, Discrimination, Bullying, Harrassment Policy

Updated April 2026 | This EEO, Discrimination, Bullying, Harassment & Violence Policy template has been developed to assist members in outlining expected behaviours in the workplace, informing employees how to raise a workplace complaint, and to display its commitment to promoting equal employment opportunity and providing a healthy and safe workplace by eliminating discrimination, bullying, harassment or violence.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia & New Zealand

Working From Home Policy

Updated April 2026

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia & New Zealand

Right to Disconnect Policy

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia

Review of Independent Contractor Relationship Letter

This template has been developed to assist the user to draft correspondence between an independent contractor and employer, in light of the changes to the definition of employment. This letter provides independent contractors the ability to ‘opt out’ the definition of employment being applicable to them, and therefore they will remain engaged as an independent contractor.

Type

Category
Template

Value
$220.00

Your price
$220.00

Australia

Cyber Insurance 2025 Update

A comprehensive breakdown of the current most common myths surrounding cyber insurance.

Type

Category
Guidance Note

Value
$220.00

Your price
$220.00

Australia

PayDay Superannuation Changes

Recent changes to superannuation laws will force changes to how employers process superannuation payments.

Employers operating labour hire and contractor models, will need to navigate this change carefully due to their unique business structures and payment cycles. See attached guidance note provided by Citation Legal, which provides an overview of the proposed changes and the implications for members.

Type

Category
Guidance Note

Value
$110.00

Your price
$110.00

Australia

Return to Work Policy

A Template Policy to guide compliance and good practice in the area of Workers Compensation and the Rehabilitation & Return to Work of injured workers. Covers both on-hire and internal workers.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia & New Zealand

Ill & Injured Employee Management and Return to Work Policy

This policy template has been developed to assist members in understanding their obligations regarding an ill or injured worker and their return to work.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia

Workplace Surveillance Policy

This Workplace Surveillance Policy template has been developed to assist members in
understanding their obligations regarding surveillance in the workplace.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia

Modern Slavery Policy

This Modern Slavery Policy template has been developed to assist members in managing its approach to reducing the risks of Modern Slavery practices within its Supply Chain and operations.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia

Salary Review Policy

This Salary Review Policy template has been developed to provide guidelines in relation to staff performance appraisals.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia

Performance Counselling Pack

Includes two documents:

- Performance Counselling & Discipline Policy
- Record of Performance Counselling Session & PIP

Type

Category
Policy template

Value
$1650.00

Your price
$1650.00

Australia

Social Media Policy

This Social Media Policy template has been developed to assist members in outlining its expectation of all workers in relation to use of social media.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia

Unpaid Parental Leave Policy

This template has been designed by RCSA Workforce Information Line provider, FCB Group. FCB Group specialises in workplace law, HR and workforce management technology for employers and business operating within Australia.
This Unpaid Parental Leave Policy template has been developed to assist members in outlining eligible employee entitlements under the Fair Work Act 2009 in relation to unpaid parental leave.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia

Remote Isolated Work Travel Management Policy

A Template policy designed to manage the risks associated with remote work.

Type

Category
Policy template

Value
$880.00

Your price
$880.00

Australia & New Zealand

Managing the Risk of Psychosocial Hazards at Work

In June 2022 the model WHS Regulations were amended by Safe Work Australia to clarify employer’s
obligations to identify and control psychosocial hazards in the workplace. However, the model WHS
Regulations are just that – model regulations. Provisions under the model WHS Regulations do not
come into effect into a state jurisdiction until that state has implemented them.
However, as a result of the review, both New South Wales (NSW) and Queensland (QLD) have taken
steps to introduce regulations to positively deal with psychosocial hazards in the workplace. This memo provides an overview of the regulations in each of those states.

Type

Category
Memo

Value
$110.00

Your price
$110.00

Australia

NZ Code of Conduct Policy

This template has been designed by RCSA Workforce Information Line provider, HR Assured. HR Assured specialises in workplace law, HR and workforce management technology for employers and business operating within New Zealand.
This Code of Conduct Policy template has been developed to assist members in setting standards and expectations expected of all employees.

Type

Category
Policy template

Value
$920.00

Your price
$920.00

New Zealand

NZ Grievance Policy

This template has been designed by RCSA Workforce Information Line provider, HR Assured. HR Assured specialises in workplace law, HR and workforce management technology for employers and business operating within New Zealand.
This Grievance Policy template has been developed to assist members in facilitating a workplace complaints procedure so that employees understand their rights when raising a grievance.

Type

Category
Policy template

Value
$920.00

Your price
$920.00

New Zealand

NZ Modern Slavery Policy

This template has been designed by RCSA Workforce Information Line provider, HR Assured. HR Assured specialises in workplace law, HR and workforce management technology for employers and business operating within New Zealand.
This Modern Slavery Policy template has been developed to assist members in managing its approach to reducing the risks of Modern Slavery practices within its Supply Chain and operations.

Type

Category
Policy template

Value
$920.00

Your price
$920.00

New Zealand

NZ Performance Counselling and Discipline Policy

This template has been designed by RCSA Workforce Information Line provider, HR Assured. HR Assured specialises in workplace law, HR and workforce management technology for employers and business operating within New Zealand.
This Performance Counselling and Disciplinary Policy template has been developed to assist members in managing employee conduct or performance where that conduct, or performance fails to meet the required standards or expectations.

Type

Category
Policy template

Value
$920.00

Your price
$920.00

New Zealand

Employment Agreement - Recruitment Staff (NZ)

Employment contract for the employment of employees who are to be employed ´in-house’ within a recruitment firm to perform operational functions such as that of recruitment consultant, branch manager and administrator.

Type
Workplace Relations

Category
Contract template

Value
$1725.00

Your price
$1725.00

New Zealand

AU Employment Contract - Permanent (On-hire Staff)

This Employment Contract template has been developed to assist the user to draft an employment contract for employees who are to be on-hired/assigned to work under the general guidance and instruction of a client/host organisation. This form of engagement is also known as labour hire, temporary employment and agency work.

Type

Category
Contract template

Value
$1650.00

Your price
$1650.00

Australia

Exit Interview Checklist

A checklist template to guide structured exit interviews, helping you capture feedback and improve the employee experience.

Type
Workplace Relations

Category
Checklist

Value
$220.00

Your price
$220.00

Australia

Independent Contractor Contract - Direct Hire

A contract for the engagement of independent contractors where those independent contractors are working directly for your firm, rather than on an on-hire basis, typically involving the completion of a scope of work.

Type
Workplace Relations

Category
Template

Value
$1650.00

Your price
$1650.00

Australia

Ending Assignments

A practical case study exploring how labour hire providers manage the end of an assignment, with guidance on obligations, and best practice for fair and compliant outcomes.

* Price listed is exclusive of GST

Type
Workplace Relations

Category
Memo

Value
$220.00

Your price
$220.00

Australia

Start-Up Guides

A pair of practical guides to starting a recruitment business in Australia and New Zealand. Covers key considerations like business setup, compliance, and industry regulations specific to each country. Download includes both versions.

Type

Category
Guidance Note

Value
$0.00

Your price
$0.00

Australia

Workers Compensation Premium Rates

An update and guidance on workers compensation premium rates in risk states (ACT, NT, WA, and Tasmania).

Type

Category
Guidance Note

Value
$110.00

Your price
$110.00

Australia

Hold Harmless and Indemnity Clauses

Advice on how to protect your business from dangerous contract clauses.

Type

Category
Guidance Note

Value
$110.00

Your price
$110.00

Australia

Long Service Leave Under State and Territory Laws

This guidance note provides a comparative table outlining long service leave entitlements across all Australian states and territories. It summarises key differences in eligibility, accrual rates, and other relevant provisions to assist with compliance and decision-making.

Type

Category
Guidance Note

Value
$220.00

Your price
$220.00

Australia

Casual Employees and Unfair Dismissal Laws

New guidance from the Fair Work Commission shows that the ‘no firm commitment’ nature of casual employment doesn't provide a loophole for bypassing proper termination procedures. This guidance note details how unfair dismissal laws relate to casual employees and outlines what this means for your business.

Type

Category
Guidance Note

Value
$110.00

Your price
$110.00

Australia

Diversity Equity Inclusion (DEI) Playbook

This playbook is designed to empower agencies in creating diversity through recruitment and fostering inclusive practices across the pillars of:
• Gender
• Culture and Ethnicity
• LGBTQIA+
• Disability and Accessibility

Type

Category
Guidance Note

Value
$660.00

Your price
$660.00

Australia

Family & Domestic Violence 2025

The Australian Government has introduced significant changes to workplace leave
entitlements through the Fair Work Amendment (Paid Family and Domestic Violence Leave)
Bill 2022. This legislation acknowledges that family and domestic violence affects millions of
Australians annually, with impacts extending beyond homes into workplaces.

Type

Category
Memo

Value
$110.00

Your price
$110.00

Australia

Risk States Workers Compensation Tips

In response to a significant volume of member inquiries regarding workers compensation insurance, we have developed a guidance note to assist members through this process. It provides high-level advice as to how to best position your business when approaching insurers, in the current landscape where we have head significant concerns regarding premium rates for labour hire business in the risk states- Australian Capital Territory, Northern Territory, Western Australia & Tasmania.

Type

Category
Memo

Value
$220.00

Your price
$220.00

Australia

ACCI and RCSA Guides - The Right to Disconnect

The Fair Work Legislation Amendment (Closing Loopholes) Act 2024 included a new ‘right’ for employees to
‘disconnect’. The amendments introduced an employee right to disconnect into the Fair Work Act 2009 (FW Act)
which makes clear that employees are not required to monitor, read, or respond to employer or work-related
contact out of hours, unless refusing to do so is unreasonable. This guide is intended to help employers navigate these changes and offer practical advice for complying with
new obligations. It is important that employers are familiarised with these changes. These changes will affect a
wide range of businesses across different sectors.

Type

Category
Guidance Note

Value
$880.00

Your price
$880.00

Australia

Client Service Agreement/Terms of Business Master Template

UPDATED August 2024 | For use with On-Hire & Placement Services across both Australia and New Zealand. Includes a 20 minute instructional video that assists members to understand how to use, adapt, and implement this template.

Type

Category
Contract template

Value
$2200.00

Your price
$2200.00

Australia & New Zealand

ACCI and RCSA Guides - Casual Employment

This guide is intended to help employers understand the scope of the new casual employment laws and
to determine what impact the reforms might have on your business, as well as providing some practical
suggestions when navigating these laws.

Type

Category
Guidance Note

Value
$880.00

Your price
$880.00

Australia

ACCI and RCSA Guides - Employee Like

This guide is intended to help businesses navigate these changes and offer practical advice for complying with
new obligations. It is important that businesses are familiarised with these changes, particularly given that some
of them impose significant obligations on businesses with penalties for non-compliance. These changes will
affect a wide range of businesses across different sectors.

Type

Category
Guidance Note

Value
$880.00

Your price
$880.00

Australia

ACCI and RCSA Guides - Independent Contracting

This guide is intended to help businesses navigate these changes. It is important that businesses and
employers are familiarised with these changes. These changes will affect a wide range of businesses across
different sectors. These changes include the following:
a. a new definition of “employee” for the purposes of the Fair Work Act 2009 (FW Act)
b. a new jurisdiction enabling the Fair Work Commission to review and vary “unfair” contract terms.
c. new provisions broadening the offence of “sham contracting”, which broadly involves unreasonably
mischaracterising the relationship of employment as one of contracting.

Type

Category
Guidance Note

Value
$880.00

Your price
$880.00

Australia

ACCI and RCSA Guides - Regulated Labour Hire Arrangements

This guide is intended to help businesses understand the scope of the new ‘same job same pay’ laws
to determine what impact the reforms might have on your business, as well as providing some practical
suggestions for steps you might wish to consider when navigating these laws.

Type

Category
Guidance Note

Value
$880.00

Your price
$880.00

Australia

ACCI and RCSA Guides - Right of Entry

The Fair Work Legislation Amendment (Closing Loopholes) Act 2023 (Closing Loopholes Act) introduced a
new ability for a union official to enter a premises without the requirement of a permit in circumstances where
they are assisting a Health and Safety Representative (HSR). Additionally, the Fair Work Legislation Amendment
(Closing Loopholes No.2) Act 2024 (Closing Loopholes Act No.2) introduced discrete changes to existing laws
regarding the right of union officials to enter a workplace without notice to an employer. Taking into account these changes, the Australian Chamber of Commerce and Industry (ACCI) is circulating
this guide, summarising right of entry laws and providing employers with guidance as to how they might handle
rights of entry activities in different kinds of circumstances.

Type

Category
Guidance Note

Value
$880.00

Your price
$880.00

Australia

ACCI and RCSA Guides - Road Transport

The guide should serve as a starting point for understanding new obligations and considering potential
vulnerabilities for individual businesses. It does not cover every single aspect of the legislative changes, but
rather the substantive provisions. Further advice should always be sought for the resolution of specific issues.

Type

Category
Guidance Note

Value
$880.00

Your price
$880.00

Australia

ACCI and RCSA Guides - Workplace Delegates Rights

This guide is intended to help employers navigate the recent changes and offer practical advice for complying
with new obligations. It is important that employers familiarise themselves with these changes, particularly given
the potential ramifications of not complying with the changes.

Type

Category
Guidance Note

Value
$880.00

Your price
$880.00

Australia

Employment Contract - On-Hire Casual (Fixed Term)

Updated March 2025 | This Employment Contract template has been developed to assist the user to draft a contract of employment where those employees are to be employed on an on-hire casual basis.

Type
Workplace Relations

Category
Contract template

Value
$1650.00

Your price
$1650.00

Australia

Employment Contract - Permanent (Internal Staff)

Updated July 2024 | This Employment Contract template has been developed to assist the user to draft a contract for the employment of employees where those employees are to be employed within a recruitment or on-hire firm.

Type
Workplace Relations

Category
Contract template

Value
$1650.00

Your price
$1650.00

Australia

Employment Contract - Casual (Internal Staff)

Updated July 2024 | This Employment Contract template has been developed to assist the user to draft a contract for the employment of employees where those employees are to be employed within a recruitment agency.

Type
Workplace Relations

Category
Template

Value
$1650.00

Your price
$1650.00

Australia

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